Terms & Conditions

How we collect, use, and protect your information.

Maintain Roofing respects your privacy and is committed to handling personal information responsibly. This policy outlines what we collect when you visit our website or contact us, how we use it to respond to enquiries and deliver services, and the steps we take to keep your information secure.

Last updated: 30 January 2026

Please note that this is placeholder content and is not a real policy. None of the information here is accurate, nor is it a real Privacy Policy for this company. It's purely for the purpose of showcasing the design for the Built For The Trade website.

Maintain Roofing (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in a safe and responsible way. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website or contact us.

What Information We Collect

We may collect personal information that you provide to us, including:

  • Your name
  • Phone number
  • Email address
  • Suburb/postcode (or service location)
  • Details about your enquiry (including services requested and any information you submit via forms)

We may also collect limited technical information when you browse our website, such as:

  • Device and browser information
  • Pages visited and time spent on the site
  • General location data (approximate, based on IP address)

How We Collect Personal Information

We collect personal information when you:

  • Submit an enquiry through our website forms
  • Contact us by phone, email, or social media
  • Request a quote or book a service
  • Browse our website (through cookies or similar technologies)

How We Use Your Information

We use your personal information to:

  • Respond to enquiries and provide quotes
  • Arrange and deliver our services
  • Communicate with you about bookings, scheduling, and service updates
  • Improve our website and customer experience
  • Comply with legal and regulatory requirements where applicable

Disclosure of Personal Information

We may disclose personal information to trusted third parties where required to operate our business, such as:

  • Service providers who help us run our website and email (e.g. hosting, analytics, form tools)
  • Contractors or suppliers involved in delivering services (only where necessary)

We do not sell your personal information.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors use the site. You can disable cookies in your browser settings, however some parts of the website may not function as intended.

How We Store and Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Personal information may be stored electronically using secure service providers.

Access and Correction

You may request access to personal information we hold about you, or ask us to correct it if you believe it is inaccurate, out of date, incomplete, irrelevant, or misleading. To make a request, contact us using the details below.

Complaints

If you have a concern or complaint about how we handle personal information, please contact us and we will respond as soon as reasonably possible.

Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, contact us:

Maintain Roofing

Email: info@maintainroofing.com.au

Phone: 0447 815 456

Address: 1123 Gold Coast Hwy, Palm Beach QLD 4221, Australia